Privacy Notice

This notice explains how LexLotte Home collects, uses and protects personal information you provide through this website. It applies to the Home Future Check, the Home Future Plan enquiry form, the Home Passport and any direct contact you have with us.

What we collect

When you complete the Home Future Check we collect the answers you give about your property — including postcode, property type, heating system, energy use and your objectives. When you submit an enquiry we collect your name, email address, telephone number and preferred contact method.

How we use it

We use your information to produce your indicative Home Future Score and roadmap, to contact you about a professional survey if you request one, to deliver installation work and to maintain your Home Passport record. We do not sell your data to third parties.

Lawful basis

We process your enquiry data on the basis of your consent and our legitimate interest in responding to your request. We process any assessment data you submit to provide the service you have requested.

Your rights

You have the right to access, correct or delete your personal data, and to object to certain types of processing. To exercise any of these rights, please contact us using the details on our Contact page.

Data retention

We retain assessment and enquiry data for as long as is necessary to provide our services and to respond to any follow-up enquiries. If you do not proceed to a survey, we will delete your assessment data on request.

Contact

If you have any questions about how we handle your data, please use our Contact page. We will provide the verified business contact details once they are confirmed.